Refund policy

Returns and Exchanges Policy

Cholla Innovations does not offer refunds or exchanges for products purchased through our website. However, if a product is received damaged or warped, we may offer an exchange or refund at our discretion.

Damaged or Warped Products

If you receive a product that is damaged or warped, please contact us immediately at info@chollainnovations.com with details of the damage or warping. We may request additional information or evidence, such as photographs, to assess the situation.

Exchange or Refund Process

If we determine that the product is indeed damaged or warped, we will provide instructions for the exchange or refund process. This may include returning the damaged product to us for inspection.

Conditions for Exchange or Refund

Please note that we reserve the right to refuse an exchange or refund if the damage or warping is deemed to be a result of misuse, mishandling, or improper care of the product.

Contact Us

If you have any questions or concerns about our returns and exchanges policy, please contact us at:

Cholla Innovations LLC

40500 W. Hayden Dr., Maricopa, AZ 85138, USA

Email Address: info@chollainnovations.com

Website: chollainnovations.com

Telephone number:

 

Effective as of March 15, 2024